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SMBTech Summit

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We’re believers. In the power of the little guy. The upside of the rising star. And the companies that create the technology to power their success. With more than $200 billion in value created in the SMB Tech space created in the last 8 years, there’s never been a better time to be an entrepreneur. On October 27th, we’re virtually gathering an invite-only group of entrepreneurs, investors and backers of the SMB Tech ecosystem to talk about building an SMB Tech business, successful models for go-to-market and customer success, raising venture capital and many other important topics.

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Schedule

· Stage
The Rise and Importance of SMBTech
Brent Bellm, CEO & Chairman, BigCommerce in conversation with Jeff Richards (Managing Partner, GGV Capital)
Brent Bellm Jeff Richards
· Stage
Building Team, Building Culture
Jacqueline (Jac) Meyer (Chief People Officer at Slice), Jamie Coakley (VP People at Electric.ai) in conversation with Jen Holmstrom (VP Talent, GGV Capital)
Jamie Coakley Jacqueline (Jac) Meyer Jen Holmstrom
· Stage
Go-To-Market Lessons
Ryan Denehy (CEO & Founder at Electric.ai) and Yamini Rangan (Chief Customer Officer at HubSpot) with Jeff Richards (Managing Partner, GGV Capital)
Yamini Rangan Jeff Richards Ryan Denehy
· Stage
Intersection of SMB & Fintech
Allison Barr Allen (Co-Founder & COO at Fast), Jackie Reses (Capital Lead at Square) in conversation with Tiffany Luck (Investor, GGV Capital)
Jackie Reses Allison Barr Allen Tiffany Luck
· Stage
Customer Success as a Superpower
Jason Williams (Chief Customer Officer, Guideline), Lauren Humphrey (VP Customer Success, brightwheel), Glenn Weinstein (Chief Customer Officer Twilio)
Jason Williams Jeff Richards Glenn Weinstein Lauren Humphrey
· Stage
SMB Merchants Sentiment Survey, presented by HelloAlice and GGV Capital
Tiffany Luck Jeff Richards Elizabeth Gore
· Networking
Networking
Networking for all Summit attendees

Speakers

Jackie Reses

Capital Lead, Square Financial Services

Jason Williams

Chief Customer Officer, Guideline

Allison Barr Allen

Co-Founder & COO, Fast

Elizabeth Gore

Co-Founder & President, Hello Alice

Jamie Coakley

VP of People, Electric

Yamini Rangan

Chief Customer Officer, HubSpot

Glenn Weinstein

Chief Customer Officer, Twilio

Lauren Humphrey

VP Customer Success, brightwheel

Brent Bellm

CEO, BigCommerce

Ryan Denehy

Founder & CEO, Electric

Jeff Richards

Managing Partner, GGV Capital

Jen Holmstrom

Head of Talent, GGV Capital

Jacqueline (Jac) Meyer

Chief People Officer, Slice

Tiffany Luck

Investor, GGV Capital

Tickets

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Hosted by

GGV Capital

Global venture capital firm that invests in local founders.

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