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How financial firms can help tackle gambling harms

232 people attended
In recent years the financial services industry has increasingly been at the forefront of efforts to reduce gambling-related harms - from the introduction of gambling blocks, to exciting developments in the use of data to support customers.

This virtual conference will bring together financial services professionals, regulators, politicians and researchers to explore how this work can be driven forward across the industry. It will be a chance to discuss the impact of existing tools and support mechanisms that firms are offering to customers, opportunities for further innovation, and the direction of regulatory and political developments in this space.

We’re delighted to announce our speakers will include:
  • Professor Henrietta Bowden-Jones OBE - Founder and Director, the National Problem Gambling Clinic
  • Danny Cheetham - Expert by Experience and campaigner for safer gambling
  • Nicky Davies - Expert by Experience and 
  • Chris Fitch - Vulnerability Lead, Money Advice Trust, and Research Fellow, Personal Finance Research Centre
  • Carolyn Harris MP - Chair of the APPG on Gambling-Related Harms
  • Anna Hemmings - Chief Executive, GamCare
  • Natalie Ledward - Vulnerability Manager, Monzo
  • Neil McArthur - Chief Executive of the Gambling Commission
  • Tim Miller - Executive Director, Gambling Commission
  • Matt Robinson - Customer Needs, Strategy, Performance and Planning, Barclays
  • Charlotte Grannan - Customers in Vulnerable Situations Policy Manager, Natwest

The morning will include keynote speeches from leading figures in the gambling and mental health sectors, panel discussions, Q&As and networking opportunities

Conference sessions will explore:
  • The scale of problem gambling in the UK
  • What banks are currently doing to support customers with problem gambling - what’s working well, and where the challenges exist
  • The future of gambling and financial regulation and how this could affect financial services firms.


· Stage
Welcome, and keynote speeches
Neil McArthur - Gambling Commission, Nicky Davies - Expert by Experience, Prof. Henrietta Bowden-Jones - National Problem Gambling Clinic
· Networking
A chance to meet some of your fellow attendees
· Stage
Panel discussion and Q&A: How banks are innovating to support customers with gambling problems
Charlotte Grannan - Natwest, Natalie Ledward - Monzo, Matt Robinson - Barclays
· Stage
Panel discussion and Q&A: Regulation, policy and progress - What next for banks in tackling gambling harms
Danny Cheetham - Expert by Experience, Chris Fitch - Money Advice Trust, Carolyn Harris - Labour MP, Anna Hemmings - GamCare, Tim Miller - Gambling Commission
· Stage
Closing words
Katie Alpin - Money and Mental Health
· Networking

The event is over

Hosted by

The Money and Mental Health Policy Institute

An independent research charity, dedicated to breaking the link between mental health problems and financial difficulty

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